Privacy Policy

Last Updated: 17 October 2026

Devrshree Retail (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase through devrshreeretail.com.

By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our website or contact us.

Personal Information

When you place an order, create an account, or contact us, we may collect your name, phone number, email address, billing address, delivery address, and order details.

Account Information

If you create an account, we collect the information needed to manage your account, such as your email address and login credentials. Passwords should be stored securely using appropriate protection methods.

Enquiry Information

If you contact us through our Contact Us, Bulk Orders, or Gifting forms, we collect the information and messages you provide so we can respond to your request.

Technical Information

We may collect basic technical information, such as your browser type, device information, pages visited, and cookie data, to maintain website functionality, improve performance, and understand how visitors use our website.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

Processing, confirming, packing, and delivering your orders.
Sending order confirmations, shipping updates, and other necessary notifications.
Responding to enquiries and providing customer support by phone, email, or WhatsApp.
Managing customer accounts, shopping carts, and wishlists.
Preventing fraudulent activity and protecting the security of our website.
Meeting applicable legal, accounting, and tax requirements.
Improving our website, products, and customer experience.
Sending promotional offers and marketing communications where permitted and, where required, with your consent.

3. Online Payments

Online payments may be processed by a third-party payment service provider.

Payment provider: [Add the payment gateway name once selected.]

Your payment information will be handled according to the payment provider’s privacy and security practices. Depending on the payment method and integration, certain payment-related information may be processed or stored by the provider.

We do not intend to store complete payment card details on our website unless a secure, compliant payment arrangement specifically permits it.

For information about how your payment provider handles personal information, please refer to its privacy policy.

4. How We Share Your Information

We do not sell your personal information.

We may share relevant information with trusted third parties when necessary to operate our business and fulfil your requests, including:

Delivery and courier partners: Your name, phone number, and delivery address to deliver your orders.
Payment service providers: Information necessary to process and verify payments.
Website hosting and technical service providers: Information needed to maintain and operate our website.
Website tools and service providers: Information required to support features such as customer accounts, shopping carts, wishlists, and website analytics.
Legal or regulatory authorities: Information where disclosure is required by applicable law or a lawful request.

We expect our service providers to handle personal information appropriately and in accordance with applicable requirements.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

These technologies may help us:

Remember your shopping cart and login session.
Maintain account and wishlist functionality.
Understand website traffic and visitor activity, where analytics tools are enabled.
Improve website performance and security.

You can manage or block cookies through your browser settings. However, disabling certain cookies may affect website features, including login, shopping cart, and checkout functionality.

If third-party analytics or advertising tools are added, this policy may be updated to explain their use.

6. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, legal compliance, accounting, and dispute resolution.

Order and transaction records may be retained for the periods required by applicable laws.

Other information may be retained while your account remains active or while it is needed to provide services and support.

You may request account deletion or the deletion of eligible personal information, subject to legal retention requirements and other applicable obligations.

7. Your Privacy Choices and Rights

Subject to applicable law, you may contact us to:

Request access to your personal information.
Ask us to correct inaccurate or incomplete information.
Request deletion of eligible personal information or your account.
Withdraw consent where processing is based on consent.
Opt out of promotional messages.

To make a request, contact us using the details provided below. We may need to verify your identity before processing certain requests.

You can also unsubscribe from promotional emails using the unsubscribe option, where available. For WhatsApp or other promotional messages, contact us to request that such communications stop.

8. Information Security

We take reasonable steps to protect personal information against unauthorised access, misuse, loss, or disclosure.

However, no website or electronic transmission can be guaranteed to be completely secure. We encourage you to protect your account credentials and contact us if you suspect unauthorised activity involving your account.

9. Third-Party Websites

Our website may contain links to third-party services, including payment providers and social media platforms.

These websites operate under their own privacy policies and practices. We recommend reviewing their policies before sharing personal information with them.

Devrshree Retail is not responsible for the privacy practices of third-party websites that we do not control.

10. Children’s Privacy

Our website is intended for general shopping and household product purchases. We do not knowingly seek to collect personal information from children in violation of applicable laws.

If you believe a child has provided personal information inappropriately, please contact us so we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our website features, business practices, service providers, or legal requirements change.

Any revised version will be published on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

12. Contact and Grievance Redressal

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us.

Business Name: Devrshree Retail

Address: Opp. Suvas Caspia, Near Nikol Police Station, Nikol, Ahmedabad, Gujarat – 382350, India.

Phone/WhatsApp: 88492 64972

Email: [Add your official business email address]

Grievance Contact: [Add the owner’s or manager’s name]

We aim to acknowledge and respond to privacy-related enquiries within [confirm response timeframe], subject to applicable legal requirements.

Thank you for trusting Devrshree Retail. We value your privacy and appreciate your business.