Cyber Security Policy

At Devrshree Retail, we take the security of our website and your personal information seriously. We work to protect customer information, maintain a safe shopping experience, and reduce the risk of unauthorised access.

1. How We Protect Your Information

Secure Website Connection

We aim to keep our website protected with HTTPS encryption. This helps protect information exchanged between your browser and our website.

Before entering personal or payment information, check that you are visiting our official website: https://devrshreeretail.com

Password Protection

If you create an account on our website, choose a strong password that is difficult to guess. Passwords should be stored using appropriate security methods rather than as readable text.

We recommend using a password of at least eight characters, including a combination of letters, numbers, and symbols where supported.

Login Security

We use appropriate security measures to help protect customer accounts against unauthorised access. Depending on the security features enabled on our website, these measures may include login protection and restrictions on repeated unsuccessful login attempts.

Secure Online Payments

Online payments may be handled by a third-party payment gateway.

Where payments are processed through our payment provider, payment information is handled according to the provider’s security procedures. We do not intend to store complete card details on our website.

Never share your card PIN, banking password, or payment OTP with anyone claiming to represent Devrshree Retail.

Software Updates and Security Checks

We work to keep our website software, themes, and plugins updated and to address security issues when they are identified.

Appropriate security checks and monitoring help us identify potential risks and maintain website reliability.

Data Backups

Website data may be backed up to support recovery in the event of technical problems, accidental data loss, or other disruptions.

We aim to maintain appropriate backup and recovery procedures based on our website’s operational requirements.

Restricted Administrative Access

Access to the website’s administration area should be limited to authorised personnel who need it to perform their responsibilities.

We aim to use appropriate account permissions and security practices to reduce the risk of unauthorised access.

2. How You Can Keep Your Account Safe

You can also help protect your information by following these simple precautions:

Use a strong password: Choose a unique password that you do not use for other websites or accounts.
Keep your password private: Never share your password with anyone.
Log out on shared devices: Always log out after using your account on a public or shared computer.
Protect your OTPs and PINs: We will never ask you to disclose your payment OTP, card PIN, or banking password through WhatsApp, phone calls, or email.
Check the website address: Before entering personal information, verify that you are visiting our official website, devrshreeretail.com.
Be careful with suspicious messages: Avoid clicking unknown links or sharing personal information in response to unexpected messages claiming to be from our business.

3. Third-Party Payment Security

If you make an online payment, you may be redirected to, or interact with, a third-party payment service provider.

Payment processing and security are subject to that provider’s systems, terms, and privacy policy. Please ensure you are using the legitimate payment page before entering payment details.

4. Reporting a Security Concern

If you notice suspicious activity on your account, receive a suspicious message claiming to be from Devrshree Retail, or identify a potential security issue on our website, please inform us as soon as possible.

Phone/WhatsApp: 88492 64972

Contact Us: Visit the Contact Us page on our website.

Please provide a brief description of the issue and any relevant details. Do not send us your password, payment OTP, card PIN, or banking credentials.

5. Security Incidents and Notifications

If we identify a security incident that affects personal information, we will take appropriate steps to investigate, contain, and address the issue.

Where required, we will notify affected individuals and relevant authorities in accordance with applicable legal requirements.

6. Policy Updates

We may update this Cyber Security Policy as our website, security practices, or legal obligations change.

Any revised version will be published on this page. We encourage visitors to review the policy periodically.

7. Contact Us

If you have questions about this policy or the security of our website, please contact us.

Business Name: Devrshree Retail

Address: Opp. Suvas Caspia, Near Nikol Police Station, Nikol, Ahmedabad, Gujarat – 382350, India.